To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address or phone number (which ever you entered when purchasing your items) in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn and labels still attached
  • In the original packaging 

Free gifts or promotional items are not returnable

Are there any charges for return?

  • There are no charges for returns if the item is being exchanged.
    -You will be emailed a shipping label which you will need to print and attach to your parcel.
  • There is a charge if the item is being returned for a refund. The shipping cost of £3 will be deducted from your refund amount.
  • Original shipping charges are non-refundable


How soon will I get my refund?

  • Once your return is received and inspected and If your return is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.